Policies & Info
Billing & Payments:
All merchandise must be paid in full before we can dispatch. We require 100% payment with confirmed order for dispatch of any consignment/container, in addition to all shipping and handling costs, and any other costs that may be notified from time to time.
While availing any of the payment method/s available on Aartees, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
• Lack of authorization for any transaction/s, or
• Exceeding the preset limit mutually agreed by you and between your "Bank/s", or
• Any payment issues arising out of the transaction, or
• Decline of transaction for any other reason/s.
All payments made against the purchases/services on Aartees by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. We do not accept any other form of currency with respect to the purchases made on Website.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Aartees for redelivery shall be claimed from you.
Cancellation of order: We reserve the right to cancel any order at our sole discretion, under a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
In case we receive a cancellation notice from you (customer), and the order has not been processed or approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. Aartees has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Aartees and accept Aartees’s decision regarding the cancellation.
In this case, once you request the cancellation of item(s) in your order, we would need a maximum of 5 business days to cancel the order and initiate refund. Please note that post our initiation of your refund, it may take upto 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Aartees.
Shipping & Delivery
Aartees ships the products displayed on it’s website to almost all parts of India. Orders once placed and confirmed will be shipped as per the personalization time required for the same. Shipping period may range from 4 days to 15 days from the time of confirmation of the order depending on the personalization required for the order.
Artist Razi Rozario paintings will take around 15 days time to get ready as we do it according to the order. So the paintings alone, or clubbed with any other products will reach u in minimum of 20 days time. As we continue to grow, we would add more and more delivery locations in India. Preorder items will take a minimum of 30 days for delivery.
Shipping prices will be mentioned at the time of purchase.
Aartees, is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
We collect information from our users at several different points on our Web site. Our primary purpose in collecting this information is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize Aartees to make your experience safer and easier.
Web Site Registration:
In order to use some features of this Web site, users must first complete the registration form. During registration, users are required to give their contact information (details include, name, e-mail address, country of residence, city, zip/pin code and phone number). This information is used to contact users about the topics that may find interesting on our site to send updates and information on activities, and to enable users to retrieve lost passwords.
If you choose to buy on the website, we collect information about your buying behavior.
IP Addresses :
When you visit Aartees.com., we also store your IP address. We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use for reporting and advertising purposes. This information is not linked to your personal identity and is used by us to help us understand our audience and improve our services.
Use of your information:
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
• To provide information to you that you request from us relating to our products or services.
• To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
• To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
We may also send our users, site and service announcement updates. Members are not able to unsubscribe from service announcements that contain important information about the service. We communicate with users to provide requested services and to discuss issues relating to their accounts via e-mail.
Aartees takes every precaution to protect our users' information, and we have security measures in place to protect the loss, misuse, and alteration of the information under our control. However no method of data transmission and method of data storage is guaranteed to be 100% secure. Therefore we cannot guarantee absolutely the security of your personal information under all possible circumstances.
Notification of Changes:
If you have any questions about this privacy statement, or want to send us some suggestions or comments, write to us on firstname.lastname@example.org.